AgHub Privacy Policy

 

Privacy Policy

This Privacy Policy explains how Grower Information Services Cooperative (“GiSC”) collects, shares and uses Personal Information, and how you can exercise your privacy rights. This Privacy Policy applies to GiSC’s Members and Visitors to GiSC’s Website.

1. Key Terms

In this Privacy Policy, these terms have specific meanings:

“Ag Data” has the meaning provided in GiSC’s Ag Data Use Agreement.

Member” means any person or entity that has signed the GiSC Membership Agreement and has an account in good standing.

Personal Information” means any information that identifies or can be used to identify a Member or a Visitor, directly or indirectly. Examples of Personal Information include first and last name, date of birth, email address, gender, occupation, or other demographic information.

Website” means the any website owned and operated by GiSC (such as www.GiSC.coop) or any web pages, interactive features, applications, widgets, blogs, social networks, social network “tabs,” or other online, mobile, or wireless offerings that post a link to this privacy policy.

Services” means Website and associated software that provides you various online tools, integrations, and services for collecting, managing, and using your Ag Data.

Visitor” means any person who visits any GiSC Website.

you” and “your” means, depending on the context, either a Member or a Visitor.

2. Privacy for Members

This section applies to the Personal Information GiSC collects and processes from a Member or potential Member through the Website or Services. If you are not a Member, the Visitors’ section of this policy may be more applicable to you. In this section, “you” and “your” refer to Members and potential Members.

2.1. Information We Collect

The Personal Information that GiSC may collect from Members falls into the following categories:

A. Information you provide to us: While using our Services, you may provide Personal Information to GiSC. Personal Information is provided when you sign up for and use the Services, consult with our customer service team, send us an email, integrate the Services with another provider.

B. Information we collect automatically: When you use the Services, we may automatically collect certain information about your device and usage of the Services. We use cookies and other tracking technologies to collect some of this information.

C. Information we collect from other sources: GiSC may obtain information about you from Third-Party Service, as defined in GiSC’s Terms of Service, and other third parties, such as public databases, social media platforms, third-party data providers and our joint marketing partners.

 D. Information from the use of mobile apps: When you use GiSC’s mobile apps, we may collect certain device and usage-related information in addition to information described elsewhere in this Privacy Policy.

2.2. Use of Member’s Personal Information

We may use the Personal Information we collect through the Services or as required by our Membership Agreement for the following reasons:

    • To bill and collect money owed by you.
    • To comply with IRS or state tax agency laws.
    • To send you alerts.
    • To communicate with you about your account or membership status.
    • To provide customer support.
    • To enforce compliance with our contracts with you.
    • To comply with court orders, subpoenas, and other legal requests.
    • To provide information to our advisors, including attorneys and accountants.
    • To prosecute and defend a legal proceeding.
    • To provide, support and improve the Services. For example, this may include sharing information with third parties in order to provide and support our Services or to make certain features of the Services available to you.
    • To combine information. We may combine Personal Information with other information we collect or obtain about you (such as your Ag Data) to serve you specifically, such as to deliver a product or service according to your preferences.
    • Other purposes. To carry out other legitimate business purposes, as well as other lawful purposes about which we will notify you.

2.3. Cookies and Tracking Technologies

GiSC may use various technologies to collect and store information when you use our Services, and this may include using cookies and similar tracking technologies. These technologies allow GiSC to collect information such as the recipient’s IP address, browser, email client type and other similar details. We use this information to measure the performance of our Website and enhance our Services.

2.4. Member’s Data Protection Rights

Members may have the following data protection rights:

    • To access, correct, update or request deletion of Personal Information. GiSC takes reasonable steps to ensure that the Personal Information we collect is reliable for its intended use, accurate, complete and up to date. As a Member, you can manage many of your individual account and profile settings within the dashboard provided through the GiSC platform, or you may contact us directly by emailing us at info@GiSC.coop.
    • If Personal Information is collected or processed on the basis of consent, the data subject can withdraw their consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
    • You may have the right to complain to a data protection authority about the collection and use of Personal Information. For more information, please contact your local data protection authority.
    • Nothing in this section shall limit GiSC’s retention of certain Personal Information necessary to comply with Membership requirements, such as tax reporting.

3. Privacy for Visitors

This section applies to Personal Information that GiSC collect and process through the Website and in the usual course of our business, such as in connection with our recruitment, events, sales and marketing activities. In this section “you” and “your” refers to Visitors.

3.1. Information We Collect

A. Information you provide to us on the Website or otherwise: Our Website may ask you to provide Personal Information voluntarily. For example, we may ask you to provide certain Personal Information (such as your name, contact details, company name, profile information) in order to inquire about membership or the Services. We may also collect Personal Information, such as your contact and job details and feedback, when you attend our events, take part in surveys, or through other business or marketing interactions we may have with you. You may choose to provide additional information when you communicate with us or otherwise interact with us, and we will keep copies of any such communications for our records.

B. Information we collect automatically through the Website: When you visit our Website, we may also collect certain information automatically from your device. We use cookies and other tracking technologies to collect some of this information.

3.2. Use of Visitors’ Personal Information

We may use the information we collect through our Website for various reasons, including:

    • To provide, operate, optimize, and maintain our Website.
    • To send you information for marketing purposes, in accordance with your marketing preferences.
    • For recruitment purposes if you have applied for a role with GiSC.
    • To respond to your online inquiries and requests, and to provide you with information and access to resources or services that you have requested from us.
    • To manage our Website and system administration and security.
    • To improve the navigation and content of our Website.
    • To identify any server problems or other IT or network issues.
    • To process transactions and to set up online accounts.
    • To compile aggregated statistics about site usage and to better understand the preferences of our Visitors.
    • To develop and improve our Services.
    • To customize content and layout of the Website.
    • To carry out other legitimate business purposes, as well as other lawful purposes.
In addition, we may combine Personal Information with other information we collect or obtain about you (such as information we source from Third-Party Services) to serve you specifically, such as to deliver a product or service according to your preferences or restrictions, or for advertising or targeting purposes in accordance with this Privacy Policy. When we combine Personal Information with other information in this way, we treat it as Personal Information.
3.3 Cookies and Tracking Technologies

GiSC may use various technologies to collect and store information when you use our Services, and this may include using cookies and similar tracking technologies. These technologies allow GiSC to collect information such as the recipient’s IP address, browser, email client type and other similar details. We use this information to measure the performance of our Website and enhance our Services.

3.4. Visitors’ Data Protection Rights

You have the following data protection rights:

    • To access, correct, update, or request deletionof your Personal Information. GiSC takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date. You may contact us directly at any time about accessing, correcting, updating, or deleting your Personal Information, or altering your data or marketing preferences by emailing us at info@GiSC.coop. We will consider your request in accordance with applicable laws.
    • In addition, if you are a resident of the European Union, you can object to processingof your Personal Information, ask us to restrict processing of your Personal Information or request portability of your Personal Information. You can exercise these rights by emailing us at info@GiSC.coop.
    • Similarly, if we have collected and processed your Personal Information with your consent, then you can withdraw your consentat any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
    • You have the right to complain to a data protection authorityabout our collection and use of your Personal Information. For more information, please contact your local data protection authority.

4. How GiSC Shares Personal Information

We may share and disclose your Personal Information to the following types of third parties for the purposes described in this Privacy Policy:

A. Our service providers: Sometimes, we share your information with our third-party service providers, who help us provide and support our Services and other business-related functions.

B. Advertising partners: We may partner with third-party advertising networks and exchanges to display advertising on our Websites or to manage and serve our advertising on other sites and may share Personal Information with them for this purpose.

D. Any competent law enforcement body, regulatory body, government agency, court or other third partywhere we believe disclosure is necessary (a) as a matter of applicable law or regulation, (b) to exercise, establish, or defend our legal rights, or (c) to protect your vital interests or those of any other person.

C. A potential buyerin the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition.

E. Any other person with your consent.

5. Legal Basis for Processing Personal Information (EU Persons Only)

If you are from the European Union, our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it.

However, we will normally collect and use Personal Information from you where the processing is in our legitimate interests and not overridden by your data-protection interests or fundamental rights and freedoms. Typically, our legitimate interests include improving, maintaining, providing, and enhancing our technology, products, and services; ensuring the security of the Services and our Website; and for our marketing activities. If you are a Member, we may need the Personal Information to perform a contract with you. In some limited cases, we may also have a legal obligation to collect Personal Information from you. Where required by law, we will collect Personal Information only where we have your consent to do so.

6. Your Ability to Opt-Out

Members and Visitors who have opted in to our marketing emails can opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link at the bottom of our marketing messages. All opt-out requests can also be made by emailing us at info@GiSC.coop.

7. Security

GiSC takes appropriate and reasonable technical and organizational measures to protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

GiSC Member accounts require a username and password to log in. Members must keep their username and password secure. GiSC cannot resend forgotten passwords but we will only provide Members with instructions on how to reset them.

8. Retention of Information

GiSC retains Personal Information where we have an ongoing legitimate business or legal need to do so. When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

9. California Privacy

Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Information, such as name, email, and mailing address, and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third-parties’ direct marketing purposes, and (b) the names and addresses of all such third parties. GiSC may implement additional privacy policies for California residents as necessary to comply with applicable law. To request the above information, please contact us at info@GiSC.coop or the phone number provided on the GiSC Website.

10. Privacy Rights of Children

GiSC does not knowingly solicit, collect, or store the Personal Information of children under the age of 13. Please do not submit any Personal Information of a child under the age of 13 to GiSC. If you are under the age of 13, please do not use our Services or submit Personal Information to our Services. If we discover any Personal Information of a child under the age of 13, the information will be deleted and removed for our Services and system platform.

11. Modifications

We may change this Privacy Policy at any time and from time to time. All updates and amendments are effective immediately upon receiving notice, or upon visiting the Website.

12. Miscellaneous Legal Terms

This Privacy Policy is governed by Texas law.  Any suit naming GiSC (including any affiliated company or brand, owners, employees, attorneys, or agents) as a party involving this Privacy Policy must be filed in the state courts or federal district court located in Lubbock, Texas, and you consent to venue and jurisdiction there.  GiSC’s failure to enforce any provision in this Privacy Policy is not a waiver of the right to do so at a later date.  If any provision is found unenforceable, the remaining provisions of the Privacy Policy will remain in full effect.  You may not assign your GiSC account or any of your rights in this Privacy Policy. GiSC may assign its rights without your consent. This Privacy Policy does not create an employee, partnership or agency relationship between you and GiSC. Any dispute that involves the Privacy Policy is subject to binding arbitration as further explained by GiSC’s Terms of Service.

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